| Shipping Information |
All items will be shipped from Singapore or Melbourne (Australia) via Registered SingPost or Registered AusPost respectively. Items will be shipped within three days of receipt of payment. Please allow up to five working days for local shipping, and up to twentyone working days for international shipping. Both shipping options are traceable and will allow you to track your parcels online.
Shipping quotations HERE. |
| Returns & Exchanges |
Not happy with your purchase? We offer a 10-day return policy for items purchased. For items received afer this time period, we reserve the right to deny the return. All returns must be shipped via registered mail. Return items must be new, unworn and unwashed. You will have the option of exchanging your purchase with anything of similar value, minus shipping costs. Please note that the return option is only available for NEW items. Accessories, Shoes & Sale items are non returnable. To return an item, please email us at returns@ohgoodnessgolly.com, full instructions will be given to you accordingly.
GRANNYSNAPS! RETURNS
GrannySnaps! offers a 10-day return policy for defected goods. For items received afer this time period, we reserve the right to deny the return. All returns must be shipped via registered mail. Return items must be new, unused and returned in original packaging. Only manufacturing defects are accepted. You will have the option of exchanging your purchase with anything of similar value, minus shipping costs. To return an item, please email us at returns@ohgoodnessgolly.com, full instructions will be given to you accordingly. |
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Vintage Policy
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All our vintage items are true vintage, which means that they are at least 20 years old. While we have some pre-loved vintage, most of our items are dead-stock items. For our vintage range, we usually only have one piece per model. Believe us when we say “what you see today, probably won’t be there tomorrow”.
All our vintage items have been laundered or cleaned thoroughly and are in excellent condition. With regards to the pre-loved vintage collection, all defects (if any) will be described to the best of our ability in the item description. Please note that all Vintage items are non refundable or exchangable unless grossly described. Accurate measurements have been provided for your convenience, please use it to gauge fit!
Do feel free to email us at question@ohgoodnessgolly.com if you have more questions about our vintage range! |
